We are committed to your complete satisfaction. If you are not 100% satisfied with your purchase, we will gladly take it back within 14 days from delivery date and issue a full refund. Items returned after 14 days from delivery will be refunded at 60%. No returns will be accepted and no refund issued, after 30 days from delivery.
To receive a full refund, all items must be in the condition that was received - UNWORN, UNWASHED, with the original tags intact. Please include a copy of the packing slip or invoice so we refund the correct item.
Once your return is received and processed by Elana Kattan, your refund will be processed and a credit will be applied to your credit card or any original method of payment within 3 business days.
We do not offer free returns. For your convenience, we will be glad to send you a return label and deduct the cost of the label from the refund owed to you. You may email us to request a return label detailing the items you wish to return.
Alternatively, you may send it back on your own. In order to insure receipt by us, items must be sent back with tracking number to:
13376 NW 42nd AVENUE
OPA-LOCKA, FL 33054